Last updated: August 2025
When you work with us or use our website, we might collect some basic info about you. Here's what we're talking about:
Personal Contact Stuff: Your name, email address, phone number, mailing address - you know, the basics so we can actually get in touch with you and send you things you've asked for.
Payment Information: If you're paying for our services, we'll need your billing info. But here's the thing - we don't store your credit card details on our servers. That's handled by our payment processor who knows way more about security than we do.
Website Usage Data: Like most websites, we track some basic stuff about how you use our site. What pages you visit, how long you stick around, what device you're using. It helps us figure out what's working and what's not.
Communication Records: If you email us, call us, or fill out forms on our site, we keep those records. Mainly so we don't forget what we talked about and can actually help you properly.
We're not in the business of being creepy with your data. Here's what we actually do with it:
Providing Our Services: The main reason we collect your info is so we can actually do what you're paying us for - coaching, workshops, consulting, whatever it is.
Communication: We'll use your contact info to send you stuff you've asked for, schedule sessions, send appointment reminders, and generally stay in touch about your coaching journey.
Improving Our Services: We look at usage patterns and feedback to figure out how to make our services better. But this is always done in a way that doesn't identify specific individuals.
Legal Requirements: Sometimes the law requires us to keep certain records or share information. We'll only do this when we legally have to.
We're not selling your info to random companies or anything like that. But there are a few situations where we might share it:
Service Providers: We work with some third-party companies to help run our business - things like our website hosting, email service, payment processing. These companies only get access to the info they need to do their job, and they're required to keep it confidential.
Legal Obligations: If we're required by law to share your information (like if we get a court order), we'll have to comply. But we're not just handing it over willy-nilly.
Business Transfers: If we ever sell our business or merge with another company, your information might be part of that transfer. But the new owners would still have to follow this privacy policy.
We take reasonable steps to keep your personal information secure. Our website uses SSL encryption, we limit access to your data to people who actually need it, and we try to stay up to date on security best practices.
But let's be real - no system is 100% secure. We do our best, but we can't guarantee that your information will never be accessed, disclosed, altered, or destroyed in ways we don't intend.
This is your information, and you have some control over what happens with it:
Access and Updates: You can ask us what personal information we have about you, and you can ask us to update or correct it if it's wrong.
Deletion: In most cases, you can ask us to delete your personal information. There might be some situations where we need to keep certain records for legal reasons, but we'll delete what we can.
Marketing Communications: If you don't want to receive marketing emails from us, you can unsubscribe at any time. There's an unsubscribe link in every marketing email we send.
Cookies: You can control how your browser handles cookies through your browser settings. Check out our Cookie Policy for more details on this.
We don't keep your personal information forever. Generally, we'll keep it for as long as you're working with us, plus a reasonable period afterward in case you have questions or need follow-up support.
For specific types of information, here's roughly how long we keep things:
- Client records: 7 years after our last interaction
- Payment information: As required by tax laws (usually 7 years)
- Website usage data: 2 years
- Marketing contact info: Until you unsubscribe or ask us to delete it
Our services are designed for adults. We don't knowingly collect personal information from children under 18. If we find out we've accidentally collected info from a kid, we'll delete it as soon as we can.
We might update this privacy policy from time to time. If we make significant changes, we'll let you know by email or by posting a notice on our website. The "last updated" date at the top of this page will tell you when we last made changes.
If you have questions about this privacy policy or how we handle your personal information, just reach out to us:
Email: blog@contentbridgeusa.com
Phone: +1 (210) 838-8602
Address: 506 Lexington Ave, San Antonio, TX 78215
We'll do our best to respond to your questions within a reasonable time frame.